EXIT INTERVIEW SURVEY

Ultimate guide to create effective Exit Surveys

exit interview survey
What are Exit Surveys

What are Exit Surveys?

An exit survey is an interview conducted with a separating company employee, an association member, or educational students. The purpose of an employee exit survey, also known as an exit interview, is to understand impacts on current employee performance, and know the reasons for leaving to improve future employee retention.

Companies outsource exit surveys or use online exit interview software to improve completion rates and streamline exit survey completion. Outsourcing exit interviews to exit interview companies has costs and benefits explored here.

EXIT INTERVIEW OUTSOURCING

What are Exit Surveys

What are Exit Surveys?

An exit interview survey is an interview conducted with a separating company employee, an association member, or educational students. The purpose of an employee exit survey (or exit interview) is to understand impacts on current employee performance, and know the reasons for leaving to improve future employee retention. Companies either do it in-house outsource exit surveys or use online exit interview software to improve completion rates and streamline exit survey completion.

Employee Exit Survey Levels

Effective exit surveys help to ensure that you have the information you need to reduce turnover. Why are employees leaving? Which employees are leaving? Are we losing top talent? Are we hiring the right people? These are all critical questions that an organization company faces when deploying an exit interview process. There are 5 Levels for exit survey management:

 

Level 1: Don't do exit surveys

If you don’t know why they are leaving your company, it is much harder to retain them. Most often employees do to a direct competitor.

Level 2: In house (By Manager)

The team manager  takes the responsibility of finding why members from the team are leaving.

Level 3: In house (By HR)

Based on company policies, company HR uses a basic template to find why employees are jumping ship.

Level 4: Outsource (Web)

Outsourcing is when a third party sends online surveys to understand why the employees left the company.

Level 5: Outsource (Voice)

A third party calls each and every employee and has a conversation to find out the reasons for leaving the company. Outsourcing is the most effective method but time consuming.